Protest FAQ’s

How do I protest the value?

You may use our online protest option.  Directions are on our website under the Forms & Guidelines or  ARB located along the header or you may choose to complete the protest form that was mailed to you.  If you choose to fill out the form sent to you, you will need to either create a PDF and email it to, mail it in using USPO or use the drop box that we have located outside our front door during normal business hours of 7:30 a.m. to 4:30 p.m.

What happens after I file the protest?

Once we receive your protest, we will schedule you for a date and time to speak with an appraiser over the phone.  We will mail you a letter with your appointment date, a copy of your appraisal card that breaks down your values and an information sheet explaining how the process works.

Can I choose my date?  The time?

If you are aware of any dates that you will not be available, please include a note with your protest.  Otherwise, protests are scheduled for the first available hearing date/time in the order they are received.

Will I be able to reschedule the meeting if the date or time does not work for me?

Unfortunately, no.  But this year the appraisers will have more control over their individual dockets and should be able to work something out in order to answer your questions.  We will do our best to work with everyone since these are uncertain times and everyone is having to be flexible, however, we do have deadlines that are mandated by State Law that we must meet.

If I miss my appointment does my protest get cancelled?

No, not at all.  If you miss your appointment and you and the appraiser are just not able to get in touch with each other, you will be scheduled for a formal hearing.  This is one of the reasons we ask you to go ahead and file an appeal.  We want to protect your rights as a property owner.

What if I can’t come to an agreement with the appraiser?

You have the right as a property owner to continue your appeal and have a formal hearing with the Appraisal Review Board.  These hearings will be later in the season.  Most likely in July.

What if the appraiser answers my questions and I don’t want to continue with my appeal?

You will be able to withdraw your appeal at any time during the process. You will be asked to submit a withdraw of protest in writing.

What happens if I miss the deadline or just don’t file an appeal?

If you miss the deadline but wish to file an appeal, there are provisions in the law for filing a late protest.  If you do not file an appeal at all, everything remains as noticed.


Contact Information
(512) 303-1930(512) 303-4805
P.O. Drawer 578
Bastrop, Texas 78602
Monday - Friday
7:30 a.m. - 4:30 p.m.
Our Mission

“To provide quality service with the highest principles of integrity, professionalism, and respect.  We will uphold these standards while providing an accurate, fair, and cost-effective appraisal roll for use in property tax assessment, while adhering to the property tax laws of the State of Texas.”