Change of Address
Complaints
Complaints are handled by the Taxpayer Liaison Officer. Please follow this link for information on contacting the Taxpayer Liaison Officer and the complaint process . <TLO>
Format and Delivery of Forms and Applications
You may deliver your form or application by
- mail to our postal address of P.O. Box 578, Bastrop, Texas 78602
- email to the appropriate department as indicated on forms/guidelines
- drop off box located on the south side of our building located at 212 Jackson Street, Bastrop, Texas
When submitting a form or application by email, it must be legible and is preferred as a .pdf file. Photo imagery of the form is not acceptable.
On-Line Surveys
We are constantly striving to provide superior customer service and helpful information to the public. Your input, positive or negative, would greatly assist us. Please take a moment to fill out our customer service and/or website surveys.
Request for Information
Request for information must be in writing. These requests can be submitted by email to: publicinfo@bastropcad.org